PaceCare
The MedCare Adaptive Transportation Model. We don't just deliver a service we design it with you. We provide a dedicated transportation manager, drivers, vehicles, and technology. Ideal for programs seeking a complete handoff of operations, logistics, and compliance.
What is PaceCare?
PaceCare, a MedCare initiative, is committed to enhancing the well-being of PACE participants by delivering safe, reliable, and on-time transportation, customized for each center's unique needs.
We handle every aspect of the transport operation: vehicles, drivers, dispatch, and compliance, so you don't have to.
Our Offer to PACE Centers
Specially trained to support aging participants with a focus on safety, empathy, and reliable door-through-door service.
Whether you're serving one site or multiple, our services flex to meet your center's specific needs and scale as you grow.
Promote your program in the community with branded, professional vehicles that build trust and visibility.
Our advanced platform automates real-time scheduling, tracking, and routing to optimize efficiency and reduce operational costs.
Timely pickups, courteous service, and door-through-door assistance help boost participant satisfaction and ISAT scores.
Compliant documentation, real-time trip data, and operational transparency to ensure your center is always audit-ready.
Organizations We Proudly Partner With
Leading PACE organizations, health systems, and healthcare partners across California and beyond trusting MedCare to deliver participant-first transportation.
Why Choose Us?
Six reasons PACE centers across California trust MedCare Transport to handle their most important operational need.
Participant-First Approach
Every decision we make starts with the participant. Our drivers are trained to provide compassionate, dignified, door-through-door service for aging adults with complex needs.
Leave Logistics to Us
We manage vehicles, drivers, dispatch, compliance, and scheduling end-to-end. Your team stays focused on care while we handle the complexity of daily transport operations.
Timely Service You Can Trust
On-time performance is non-negotiable for PACE programs. Our precision routing and real-time dispatch ensure participants arrive on schedule, every time.
Precision Routing for Your Program
Our AI-driven platform optimizes routes in real time, reducing trip times and operational costs while improving participant pickup windows across your full schedule.
Complete Visibility and Tracking
Real-time tracking, live trip data, and full documentation transparency. Know exactly where every participant is at every moment, and stay CMS audit-ready at all times.
We Minimize Your Risk
From compliance documentation to CMS audit support, we protect your program. Our structured processes reduce liability and ensure you're always operating within regulatory requirements.
PaceCare Transport
What is PaceCare?
PaceCare Transport, a MedCare initiative, committed to enhancing the well-being of PACE participants by delivering safe, reliable, and on-time transportation – customized for each center’s unique needs.
Dedicated fleet for PACE program – We handle every aspect of the transport operation: vehicles, drivers, dispatch, and compliance so you don’t have to.
Our Offer to PACE centers:
- Experienced drivers trained for PACE -Our drivers are specially trained to support the needs of aging participants, with a focus on safety, empathy, and reliable door-through-door service.
- Customizable Service Plans – Whether you’re serving one site or multiple, our services flex to meet your center’s specific needs and scale as you grow.
- Custom Vehicle Branding – Promote your program in the community with branded, professional vehicles that build trust and visibility.
- AI-Driven Software – Our advanced platform automates real-time scheduling, tracking, and routing to optimize efficiency and reduce operational costs.
- ISAT-Focused Participant Experience – Timely pickups, courteous service, and door-through-door assistance help boost participant satisfaction and ISAT scores.
- CMS Audit Support – MedCare Transport supports your PACE center with CMS audits by providing compliant documentation, real-time trip data, and operational transparency to ensure you’re always audit-ready.
Why Choose Us?
Participant-first approach
Leave Logistics To Us
Timely Service You Can Trust
Precision Routing For Your Program
Complete Visibility and Tracking
We Minimize Your Risk
You focus on healing. We'll handle the transport.
PACE PROGRAMS WE SERVE
GALLERY
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