PaceCare
The MedCare Adaptive Transportation Model. We don't just deliver a service we design it with you. We provide a dedicated transportation manager, drivers, vehicles, and technology. Ideal for programs seeking a complete handoff of operations, logistics, and compliance.
What is PaceCare?
PACE stands for Program of All-Inclusive Care for the Elderly, a care model built entirely around each participant so older adults can keep living in the community they love. PaceCare, a MedCare initiative, brings that same participant-first thinking to one of the hardest parts of running a PACE center: transportation.
We don't hand you a fixed package and ask you to fit into it. You tell us what your center actually needs, and we build a brand new PaceCare program around it. Vehicles, drivers, dispatch, routing, and compliance are all shaped to your operation, not the other way around.
This is the MedCare Adaptive Transportation Model. We don't just deliver a service, we design it with you, so transportation supports your care and never disrupts it.
An Adaptive Program, Built Around Your Center
You define the goals, routes, and coverage. We build a program that fits your center exactly, whether you run one site or many, and reshape it as your needs change.
Specially trained to support aging participants with a focus on safety, empathy, and reliable door-through-door service tailored to your population.
Promote your program in the community with branded, professional vehicles that build trust and visibility for your center specifically.
Our platform adapts in real time, automating scheduling, tracking, and routing around your daily demand to optimize efficiency and reduce operational costs.
Timely pickups, courteous service, and door-through-door assistance help boost participant satisfaction and ISAT scores at your center.
Compliant documentation, real-time trip data, and operational transparency that flex with your reporting requirements to keep you always audit-ready.
The PACE Program
Guide to Transportation
The definitive resource for PACE directors and transportation managers. Download your free copy and get clarity on compliance, vendor selection, participant experience, and cost control.
No cost. No spam. Instant access.
The PACE Program
Guide to
Transportation
By MedCare Transport
Why Choose Us?
Six reasons PACE centers across California trust MedCare Transport to handle their most important operational need.
Participant-First Approach
Every decision we make starts with the participant. Our drivers are trained to provide compassionate, dignified, door-through-door service for aging adults with complex needs.
Leave Logistics to Us
We manage vehicles, drivers, dispatch, compliance, and scheduling end-to-end. Your team stays focused on care while we handle the complexity of daily transport operations.
Timely Service You Can Trust
On-time performance is non-negotiable for PACE programs. Our precision routing and real-time dispatch ensure participants arrive on schedule, every time.
Precision Routing for Your Program
Our AI-driven platform optimizes routes in real time, reducing trip times and operational costs while improving participant pickup windows across your full schedule.
Complete Visibility and Tracking
Real-time tracking, live trip data, and full documentation transparency. Know exactly where every participant is at every moment, and stay CMS audit-ready at all times.
We Minimize Your Risk
From compliance documentation to CMS audit support, we protect your program. Our structured processes reduce liability and ensure you're always operating within regulatory requirements.
Having worked in PACE leadership for several years, I can confidently say MedCare Transport has been the best transportation partner we've experienced. One of the toughest aspects of operating a PACE center is transportation, yet MedCare didn't just provide rides; they transformed our transportation culture.
Their focus on participant experience, operational efficiency, and proactive problem solving has significantly improved our daily operations and positioned us for long term cost savings. The center absolutely loves Santos, MedCare's Transportation Manager, whose leadership and responsiveness have made a meaningful difference in our day to day success.
Most importantly, MedCare never feels like a contracted vendor. They feel like a true extension of our team.
Organizations We Proudly Partner With
Leading PACE organizations, health systems, and healthcare partners across California and beyond trusting MedCare to deliver participant-first transportation.
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