Medical Transport for Pace Participants
PaceCare - Our Comprehensive Transportation Solution
Participant-Focused Approach
We prioritize the comfort and safety of your participants, aiming to improve overall satisfaction through quality care, timely pickups, and door-through-door service. Our commitment is simple but essential: to provide PACE participants with dependable and safe transportation to their destinations. We believe that participants in PACE come from diverse backgrounds and can live on their own in the comfort of their homes, and our services are designed to support these realities.
Dedicated Support and Safety
Our dedicated support team provides a single point of contact through Client Services, with subject matter experts available across every area of the business. We participate in all Interdisciplinary Team (IDT) meetings and conduct business reviews to identify gaps and develop improvement plans. Safety is at the core of our operations:
Experienced Drivers Trained for PACE:
We prioritize the comfort and safety of your participants, aiming to improve overall satisfaction through quality care, timely pickups, and door-through-door service. Our commitment is simple but essential: to provide PACE participants with dependable and safe transportation to their destinations. We believe that participants in PACE come from diverse backgrounds and can live on their own in the comfort of their homes, and our services are designed to support these realities.
- Real-Time Tracking for Enhanced Visibility: Our advanced software platform integrates real-time scheduling, tracking, and dispatching, driving on-time performance and reducing overtime costs. You can minimize delays and monitor vehicle locations, estimated arrival times, and trip statuses in real time for enhanced service reliability.
- Dedicated Fleet for Your PACE Program: We offer a dedicated fleet to serve your PACE program.
- Customizable Service to Fit Your Needs: We provide customizable service tailored to participants’ specific needs, mobility assistance, and recurring appointments.
- Optimized Routes for Cost and Time Efficiency: Our AI-powered automation optimizes ride coordination and analyzes trip data to recommend optimal assignments for drivers and vehicles, reducing the need for manual scheduling and enhancing efficiency.
- Rigorous Driver Screening and Training: Our drivers undergo comprehensive background screenings, drug tests, motor vehicle record checks, and extensive training on safety procedures, first aid, CPR, and defensive driving.
- Well-Maintained Fleet: Daily inspections ensure our vehicles are trip-ready.
- Real-Time Monitoring for Safety: Samsara dash cams and telemetry track safety and driver behavior, reinforcing our strict safety protocols.
- Compliance and Ethics: We maintain a robust Safety, Ethics & Compliance Program, ensuring open lines of communication, established policies and procedures, and ongoing monitoring and auditing.
You focus on healing. We'll handle the transport.
Get a free assessment and discover how PaceCare can streamline your transport operations, saving you time and resources!
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